|
RETURN POLICY
Q: What is Little Black Dress Boutique’s Return Policy?
A:
Little Black Dress Boutique gladly accepts the return or exchange of
full-priced merchandise purchased from Littleblackdressboutique.com
with the original receipt and tags attached for up to 14 days after
purchase. We'll happily accept the return or exchange of unworn,
unwashed or defective items. All pierced jewelry however, are final
sales. Full-priced merchandise returns are refunded in the method of
original payment. Sale merchandise may be exchanged only with same
return policy as full priced items purchased.
RETURNS BY MAIL & EXPRESS EXCHANGES
Q: How can I return or exchange merchandise ordered from
Littleblackdressboutique.com?
A: Return By Mail : Complete the Return Form included
in your original shipment and enclose it with the item(s) in its
original packaging (when possible). Affix the enclosed shipping label
to ensure correct delivery. Packages must be returned pre-paid; we are
unable to accept COD deliveries. We are not responsible for items lost
in the mail.
If you have misplaced your Littleblackdressboutique.com
Return/Exchange label, please send your pre-paid, insured package to:
PO Box
400318
Hesperia, CA 92340 – 0318
Refunds are processed when item(s) are received. Refunds
are given for the price indicated on the original receipt and any
applicable taxes. Shipping charges are not refunded. Credits for
returned merchandise will be issued to the original credit card only.
Please allow 1 to 2 billing cycles for the credit to appear on your
statement.
RETURNS WITHOUT RECEIPT
Q: What if I need to make a return, but I've lost my
original receipt?
A:
If you wish to return your item to Littleblackdressboutique.com,
simply include a note along with your order that includes your order
number and your full name (you can find the order number on the order
confirmation email you originally received or if you were a registered
Littleblackdressboutique.com shopper at the time by logging in to your
Littleblackdressboutique.com account and viewing your order history).
If you wish to return your item to a store, an exchange may be made
for merchandise of equal or lesser value. If you have further
questions or require additional assistance, please email our Customer
Service department by
clicking here.
GIFT RETURNS
Q: How do I return an item I received as a gift?
A: To return an item you received as a gift do as
follows:
Send it back to Littleblackdressboutique.com, along with your
online gift receipt, within 14 days of the original purchase to
receive a gift card redeemable online. If when the gift was ordered it
was designated as a gift and the billing and shipping address were
different, a gift card will be mailed to the shipping address. If when
the gift was ordered it was designated as a gift and the billing and
shipping address were the same, a refund will be issued back to the
original credit card used for the purchase. You may also return a
Note:
If you have any questions about the return policy, please call contact
via email :
returns@littleblackdressboutique.com |
